Customer FAQ

  1. When will my order be shipped?

We strive to process and ship your orders as quickly as possible.

How long does delivery take?

  • Handling time: 1–5 business days
  • Transit time: 5–7 business days
  • Total delivery time: 6–12 business days

What are the shipping costs?

  • Standard Shipping (USPS): $4.99 (6–12 business days)
  • Fast Shipping: $14.99 (3–8 business days)
  • Free Shipping: Available on orders over $80
  1. Can I change or cancel my order?

Yes, you can modify or cancel your order within 24 hours of purchase.

Please contact us as soon as possible with your request.

Use the subject line: CHANGE MY ORDER or CANCEL MY ORDER.

Include your Full Name and Order Number in the email.

For assistance, email us at [email protected]

  1. Who do I contact for press inquiries?

For all media and press-related inquiries, please reach out to us at [email protected], and we’ll connect you with the right team member.

4. Can I return a product for a refund?

Yes! If you are not satisfied with your purchase, you can return the product for a full refund. Please refer to our Return Policy for more details.